Posts Tagged ‘HR policies’

Building a Talent First Culture

Wednesday, January 18th, 2012

People who run companies with a Talent First Culture make more money than their peers. Their businesses also are more successful.

We all know hiring and retaining top talent is the key to solving business challenges and building profits. But how and where to start.

Building a highly talented business culture starts by engaging your employees. Both management and staff level. All can contribute. It’s often amazing the insights various employees have on how to improve your business.

A key to any business is improving the processes used to run the business. The hotel industry is often slow to adopt and develop streamlined/new/better processes. Staff employees are often the key to identifying process improvements. They are familiar with the details of their jobs and departments.Often they have great ideas on how to improve the department while making their jobs easier, and themselves more efficient.

Companies with a Talent First Culture typically are innovative. Because employees are engaged they can be quick to respond. Innovation is concentrated first on improving revenues and profits. You can’t save your way to profitability. Innovate.

Improved processes and innovation lead to improved productivity and profits.

Companies with a ‘Talent First” mentality quickly become known for their agility to take advantage of opportunities. Agility also entails turning challenges to opportunities.

The beauty of a Talent First Culture? It starts with an attitude. Any business person can do it within the frame of their job. Changing a mindset and engaging employees doesn’t require capital or more staff…at least initially.

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HR on Wheels: Positive Employee Relations Assessment

Monday, March 15th, 2010

You do a Financial Audit every year! Don’t you?

Your people are just as important.

When was the last time you did an assessment of your Employee Relations Policies?

We all can feel the end of the recession coming. The hospitality industry has taken it on the chin. But good times are a coming. Are you ready?

Surveys show that up to 70 % of employees are awaiting the end of the recession, just as badly as you are. Employees want to start looking for new opportunities. Beat them to the punch! Assess your employee relations programs to make sure that you are the “employer of choice” in your market. Don’t give your employees reasons to leave?

The top ten issues to assess:

  1. It all starts with the impression you are making with your applicants. I know, you haven’t hired many employees recently. What better time to take a minute to make sure you are putting your best foot forward? Provide the “WOW” to their first experience with your organization.
  2. Now that they have agreed to join you, do they go home from their first day on the job impressed? Or did they walk around all day lost? Did someone take them under their wing? Answer all their questions? Make them feel at home?
  3. Do you have a system to ensure the consistent interpretation and application of workplace policies and rules?
  4. Are your supervisors and managers evaluated on their employee relations skills and activities? Do your managers formally communicate with employees on a monthly basis? Is HR regularly involved in assisting supervisors and managers in solving day-to-day personnel issues?
  5. Do your performance reviews include both results and behaviors expected on the job? Are reviews conducted on time each year?
  6. Do your incentive plans relate to behaviors and results that are currently expected? When was the last time you reviewed your incentive plans?
  7. Is there an appropriate relationship between compensation and performance? Do all employees understand those expectations?
  8. Is overtime assigned in a fair and consistent manner?
  9. Are local wage surveys conducted on an annual basis for non-exempt employees to ensure that you are competitive with your competition?
  10. Were exit interviews conducted and documented on all employees who voluntarily quit in the past year? Why are employees leaving your company? Is it their manager or is it because you haven’t been auditing these practices and are not a good place to work?
  11. To learn more or arrange for a 300+ point assessment to be conducted, contact Scott Wheeler at scottwheeler@HRonWheels.com

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