You do a Financial Audit every year! Don’t you?
Your people are just as important.
When was the last time you did an assessment of your Employee Relations Policies?
We all can feel the end of the recession coming. The hospitality industry has taken it on the chin. But good times are a coming. Are you ready?
Surveys show that up to 70 % of employees are awaiting the end of the recession, just as badly as you are. Employees want to start looking for new opportunities. Beat them to the punch! Assess your employee relations programs to make sure that you are the “employer of choice” in your market. Don’t give your employees reasons to leave?
The top ten issues to assess:
- It all starts with the impression you are making with your applicants. I know, you haven’t hired many employees recently. What better time to take a minute to make sure you are putting your best foot forward? Provide the “WOW” to their first experience with your organization.
- Now that they have agreed to join you, do they go home from their first day on the job impressed? Or did they walk around all day lost? Did someone take them under their wing? Answer all their questions? Make them feel at home?
- Do you have a system to ensure the consistent interpretation and application of workplace policies and rules?
- Are your supervisors and managers evaluated on their employee relations skills and activities? Do your managers formally communicate with employees on a monthly basis? Is HR regularly involved in assisting supervisors and managers in solving day-to-day personnel issues?
- Do your performance reviews include both results and behaviors expected on the job? Are reviews conducted on time each year?
- Do your incentive plans relate to behaviors and results that are currently expected? When was the last time you reviewed your incentive plans?
- Is there an appropriate relationship between compensation and performance? Do all employees understand those expectations?
- Is overtime assigned in a fair and consistent manner?
- Are local wage surveys conducted on an annual basis for non-exempt employees to ensure that you are competitive with your competition?
- Were exit interviews conducted and documented on all employees who voluntarily quit in the past year? Why are employees leaving your company? Is it their manager or is it because you haven’t been auditing these practices and are not a good place to work?
To learn more or arrange for a 300+ point assessment to be conducted, contact Scott Wheeler at scottwheeler@HRonWheels.com
Tags: employee assessments, employee relations, employer of choice, Hospitality HR, HR audit, HR policies, recruiting
