Ask candidates questions that let them describe HOW they train and develop employees.
Ask them what “empowering employees” means to them. Then ask them to give examples where they empowered their employees. Last ask what happened.
Then sit back and listen to their answers. These questions often catch candidates by surprise, so give them the time they need to answer. If they hesitate, or stop midway through the answer, resist the urge to ask another question or to help them. Give candidates time to think through their answer.
At the end of the interview ask them if they have any other examples of empowering employees they would like to share. Often candidates will have thought of better examples after they have given an answer. Giving them a second chance often demonstrates their skills far better than their initial answer.
